Frequently Asked Questions

How does it work?


1. Choose the Bio Board for your occasion and then purchase it. 2. Once purchased, you will then recieve a link to fill out a questionnaire to personalize your bio board. 3. Once you send back the form, we will send you your proof within 3-4 business days for your approval (at this time, the boards are not customizable, what you are approving is the names, ages, etc., to make sure all the information is correct). 3. Once approved, you will recieve a link to download and print your Bio Board or if you chose to pick up, I will let you know when your print is ready with pick up instructions.




Is a frame included?


A frame is not included in your order. We sell prints only.




Can I further customize my Bio Board?


At this time, we do not offer fully customized boards.




Can I get a refund?


Due to the nature of these digital files, are sales are final.




What sizes are the prints?


Standard size for pick up or digital files is 8x10. For digital files, we can send you any size you request. For pick up prints, we can print 8x10, 12x16 and 18x20.